Terms of Service

Terms of Service

Overview
Welcome to Ajinomoto Foods North America! These terms and conditions (the "Terms") govern your use of our website and services, which provide you with a curated shopping experience. By using our website or placing an order, you agree to comply with these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

Section 1 - Access and Account
By using our services, you confirm that you are at least the age of majority in your state or province. You may be asked to provide personal details, such as email, billing, and shipping information. You must ensure that this information is accurate and up to date.

You are responsible for keeping your account information secure and for all activities conducted under your account. Your account is non-transferable.

Section 2 - Our Products
We aim to provide accurate product descriptions and images. However, product appearance and colors may vary based on device settings and screen configurations. We do not guarantee that the products will meet your expectations or appear as depicted online. We reserve the right to modify, update, or discontinue any products without notice.

Section 3 - Orders
By placing an order, you make an offer to purchase the product. We reserve the right to accept or decline your order. Your order is only accepted once we confirm your payment. After order acceptance, cancellations may not be possible.

Orders are subject to our Return & Refund Policy. You confirm that your order is for personal use only and not for resale or export.

Section 4 - Pricing and Billing
Prices and promotions are subject to change without notice. Taxes, shipping, and handling charges are not included in the price unless stated otherwise. We may offer promotions from time to time, which will be governed by specific terms.

You agree to provide accurate and current payment information. You also confirm that the payment method used is authorized and will cover all associated costs, including taxes and shipping.

Section 5 - Shipping and Delivery
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or unforeseen events. Once your order is handed over to the carrier, the title and risk of loss pass to you.

Section 6 - Intellectual Property
All content, including trademarks, logos, images, and text on our website, is owned by Ajinomoto Foods North America or its licensors and is protected by intellectual property laws. You may use the website and services solely for personal, non-commercial purposes.

Any unauthorized use of our intellectual property is prohibited.

Section 7 - Third-Party Tools
We may offer access to third-party tools through our website. We do not monitor or control these tools and are not responsible for their functionality. Use of such tools is at your own risk.

Section 8 - Third-Party Links
Our website may contain links to third-party sites. We do not control these websites and are not responsible for their content. Accessing third-party sites is done at your own risk.

Section 9 - Relationship with Shopify
Our website is powered by Shopify, but all transactions, sales, and customer service are handled directly by Ajinomoto Foods North America. Shopify is not responsible for any aspect of the sale or product experience.

Section 10 - Privacy Policy
Your personal information is handled according to our Privacy Policy, and some information may be processed by Shopify. By using our services, you consent to the collection and sharing of your information as outlined in our policy.

Section 11 - Feedback
By submitting feedback to us, you grant Ajinomoto Foods North America a perpetual, worldwide, royalty-free license to use, modify, and display your feedback. You confirm that your feedback does not infringe on third-party rights and that it is free from harmful content.

Section 12 - Errors and Omissions
Occasionally, there may be errors in product descriptions or pricing. We reserve the right to correct any errors and update product details without prior notice.

Section 13 - Prohibited Uses
You agree to use our website for lawful purposes only. You are prohibited from:

  • Engaging in illegal activities

  • Infringing on intellectual property rights

  • Uploading harmful materials

  • Interfering with our website’s functionality

We may suspend or terminate accounts that violate these terms.

Section 14 - Termination
We may terminate your access to the website at any time, for any reason, without notice. After termination, you will remain liable for any outstanding amounts.

Section 15 - Disclaimer of Warranties
The services and products are provided "as is" without any warranties, express or implied. We do not guarantee that the website will be uninterrupted, secure, or error-free.

Section 16 - Limitation of Liability
To the fullest extent allowed by law, we are not liable for any damages, including indirect, special, or consequential damages arising from your use of our services or products.

Section 17 - Indemnification
You agree to indemnify and hold harmless Ajinomoto Foods North America and its affiliates from any claims, damages, or liabilities arising from your use of the website, violation of these terms, or breach of any law.

Section 18 - Severability
If any part of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

Section 19 - Waiver
Our failure to enforce any part of these Terms does not constitute a waiver of that provision.

Section 20 - Assignment
You may not assign your rights under these Terms without our prior written consent. We may assign our rights to third parties without your consent.

Section 21 - Governing Law
These Terms are governed by the laws of the jurisdiction in which Ajinomoto Foods North America is located. Any disputes will be handled in the relevant federal or state courts.

Section 22 - Headings
Headings are for convenience only and do not affect the interpretation of these Terms.

Section 23 - Changes to Terms of Service
We reserve the right to update these Terms at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.

Section 24 - Contact Information
If you have any questions regarding these Terms, please contact us at:
service@zacgcare.com
Ajinomoto Foods North America, Inc.
2395 American Ave,
Hayward, CA 94545